Got feedback
on our site?

Tell us-good, bad,
or ugly. We can take it.

UPGRADE

Explore greener products 

for your home

Explore green products
GREEN PRODUCT

Home Solar Panels

Find out more
GREEN PRODUCT

Air Source Heat Pumps

Find out more
GREEN PRODUCT

Energy Efficient Boilers

Find out more
GREEN PRODUCT

Energy Efficient Windows

Find out more
FREQUENTLY ASKED QUESTIONS
FAQs
Got a question?
Find answers to our most common questions when it comes to our Green Hub. Or head to our dedicated FAQ page to find out more.
How does the Green Hub benefit me?

The Green Hub provides a range of benefits, from green education to interactive tools, to help you make greener choices. A big focus is on how you can make your home more sustainable and cost-effective to run.

The interactive Green Home Plan tool gives personalised suggestions for home improvements like better insulation, solar panels, and battery storage. Users can customise these plans based on their preferences and budget. Plus, it shows the potential money and carbon savings and how the upgrades could improve your home’s energy rating (EPC).

Where can I learn more about green products and tools?

Visit the Learn section on the Green Hub to find helpful articles all about greener living.

You can also subscribe to our Green Newsletter for regular updates, articles, event notifications, and exclusive giveaways. To subscribe, scroll to the bottom of any page on the Green Hub.

Why is Tandem offering a Green Home Plan tool?

The Green Hub provides a range of benefits, from green education to interactive tools, that can help you make greener choices when it comes to your home and lifestyle.

The interactive Green Home Plan tool gives personalised suggestions for home improvements like better insulation, solar panels, and battery storage. Users can customise these plans based on their preferences and budget. Plus, it shows the potential money and carbon savings and how the upgrades could improve your home’s energy rating (EPC).

Can I use the Green Home Plan tool if I am not a Tandem customer?

Absolutely! The tool is free to use and is available via the Green Hub on our website and app. All you need to do is provide your postcode and answer a few questions about your property. You’ll then receive a full Green Home Plan with specific upgrade suggestions, relevant to your home’s current energy efficiency.

How do I access my report at a later date?

Your Green Home Plan will be available for 1 month via the link we email to you. Consider starring or marking the email as a favourite, to easily find it.

I own multiple homes, can I use the tool for all my properties?

Yes, you can use the tool for each of your properties. Just enter the new postcode and start answering the questions again for each property.

Where do the recommendations come from?

The Green Home Plan tool combines publicly available data from the government’s EPC register with the information you provide about your home, such as upgrades already made and heating methods, to provide you with tailored suggestions.

Don't worry if you don't have an energy performance certificate (EPC). The tool can collect necessary details about your house type, structure, materials, and heating method even without an EPC. If you're unsure about your home's specifics, just hover over the ‘?’ for helpful explanations. All the information you provide helps the tool generate tailored recommendations for your home.

Just a reminder - while we're all about helping you go greener, when considering our recommendations, please note any potential savings on bills are estimates only.

Can I use the Green Home Plan tool on the Tandem app?

Yes! You can find it in the Green Hub tab in the Tandem app.

Why aren’t there suppliers recommended for all upgrades?

We've partnered with Anglian Windows and Project Better Energy to provide home energy upgrade options aligned with your report recommendations. These partners might also offer finance options through Tandem.

We're actively working to add more partners in the future. Watch this space!

How do I enquire with the partners you’ve recommended?

Head to their website to make an enquiry. Visit their support page for more information and contact details.

Psssst!

Get money-saving tips and sustainable hacks straight to your inbox.

XOXO Green Guy
By joining our list, you agree to our Privacy Notice.

You're in

More green goodness coming your way.
Oops! Something went wrong while submitting the form.